Refund policy
Return & Refund Policy
Effective Date: September 7, 2026
At Wild Gold Spices, customer satisfaction is our priority.
Returns
- Return requests must be made within 7 days of delivery.
- Products must be unopened, unused, and in their original sealed packaging.
- Opened or used food/spice products are generally not eligible for return.
Damaged or Wrong Products
If you receive a damaged, defective, expired, or incorrect product, please contact us within 48 hours of delivery with your order number and photos/videos of the product.
After verification, we will provide a replacement or eligible refund.
Refunds
Approved refunds are generally processed within 5–7 business days after the returned product is received and inspected.
Refunds will normally be issued to the original payment method. For COD orders, we may request your bank/UPI details.
Return Shipping
If the return is due to a damaged, defective, expired, or incorrect product, Wild Gold Spices will bear the applicable return shipping cost, subject to verification.
For other eligible returns, return shipping charges may apply.
Order Cancellation
Orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
Contact Us
For return or refund assistance, please contact our customer support using the contact details available on our website.